Mantra88 Terms and Conditions — Complete Platform Usage Guide

1. Acceptance of Terms

By accessing, browsing, or using the mantra88 platform — whether via web browser, mobile app, or any other means — you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions and our Privacy Policy.

These terms apply to all platform users, including visitors without an account, registered members, and any party that interacts with mantra88 content or services in any capacity. Continued use following any amendment to these terms constitutes acceptance of the updated terms.

• These terms take effect from the date you register or first use the platform.
• If you are registering on behalf of an organization, you confirm that you have the authority to bind that organization to these terms.
• Mantra88 reserves the right to amend these terms at any time with reasonable notice to members via email or in-platform notification.

2. Member Eligibility

Mantra88 only accepts members who meet all of the following eligibility criteria. We take seriously our responsibility to ensure this platform is used exclusively by those who qualify.

• Be at least 18 years of age at the time of registration.
• Not a citizen or permanent resident of any jurisdiction that prohibits online betting activities.
• Not an employee, contractor, or immediate family member of a mantra88 employee or affiliated company.
• Capable of making legally binding decisions and not subject to any legal restrictions that would prevent use of this service.
• Register using accurate, complete, and up-to-date personal information.

Mantra88 reserves the right to request identity verification documents (KYC) at any time to confirm member eligibility. This process includes submission of an identification card, bank statement, or other relevant documents to ensure the security of your account.

3. Account Registration

Each individual is permitted to hold only one active account at mantra88. Multiple account registrations by the same individual are strictly prohibited and may result in the suspension of all associated accounts and forfeiture of any credit balance.

1. Provide accurate and complete information during registration, including your full name, phone number, and date of birth.
2. Choose a strong, unique password. Never share your password with anyone, including mantra88 staff.
3. Keep your login details secure. mantra88 is not responsible for any losses resulting from unauthorized access caused by a member's own negligence.
4. Notify mantra88 immediately if you suspect your account has been accessed by an unauthorised party.
5. Update your personal information whenever changes occur to ensure your records remain accurate.

4. Deposits and Withdrawals

Mantra88 supports a variety of local payment methods for the convenience of Malaysia members. All financial transactions are processed securely and protected by industry-standard encryption.

• All withdrawals will be processed to the same payment method used for the deposit, except in specific circumstances approved by the mantra88 finance team.
• Mantra88 reserves the right to request additional verification before processing withdrawals for large amounts or suspicious transactions.
• Any fees charged by your bank or third-party e-wallet provider are solely the member's responsibility.
• Mantra88 does not accept funds derived from illegal activities. Any account suspected of involvement in money laundering will be reported to the relevant authorities.

5. Bonuses and Promotions

Mantra88 offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to the following terms, which must be fully complied with before any bonus withdrawal is permitted.

• Each bonus carries its own wagering (rollover) requirement, typically ranging from 5x to 30x the bonus amount received.
• The welcome bonus is available to new members making their first deposit only. Each member is eligible to receive the welcome bonus once.
• Cashback bonuses are calculated based on net losses within the specified period and credited directly to the member's account with no wagering requirements.
• Mantra88 reserves the right to cancel bonuses obtained through illegitimate means, including system exploit abuse or collusion between accounts.
• The validity period of each bonus is as stated in its respective promotion terms. Expired bonuses cannot be reinstated.
• Some games may not contribute, or may contribute at a different rate, toward bonus wagering requirements. Please check the specific promotion terms for more details.

6. Wagering Rules

All wagering activity on the mantra88 platform — whether sports, live casino, slots, fish shooting, bingo, or any other betting — is subject to the following general rules in addition to the specific rules of each game type.

1. All wagering outcomes are final once processed by the system. mantra88 does not accept any appeals based on misunderstanding or a member's personal expectations.
2. Mantra88 reserves the right to void or cancel bets in the event of a technical error, system failure, or extraordinary circumstances that affect the integrity of a game.
3. Odds and betting limits may change at any time in line with market conditions. Confirmed bets are not affected by odds changes after the confirmation date.
4. Any attempt to exploit system vulnerabilities, manipulate game outcomes, or use unauthorized software (bots, auto-clickers, etc.) is strictly prohibited.
5. Mantra88 uses a certified Random Number Generator (RNG) for all casino games to ensure fairness and transparency in every game outcome.

7. Member Conduct

Mantra88 expects all members to behave respectfully and responsibly while using this platform. The following conduct is prohibited and may result in disciplinary action, including account suspension:

• Using abusive, offensive, or threatening language toward other members or mantra88 staff.
• Any form of fraud, including using another person's credit card or bank account without authorization.
• Any attempt to hack, breach, or disrupt the systems, servers, or infrastructure of mantra88.
• Sharing, selling, or transferring your mantra88 account to another party.
• Using a VPN or proxy to conceal your actual location or bypass designated geographic restrictions.
• Any activity that violates applicable local or international laws.

8. Privacy and Data Protection

Mantra88 respects your privacy and is committed to protecting the personal information you share with us. The collection, use, and storage of your personal data is governed by our comprehensive Privacy Policy.

• Your personal data is collected solely for the purposes of account management, transaction processing, and service improvement.
• Mantra88 does not sell or rent members' personal data to third parties for marketing purposes without your consent.
• In certain circumstances, mantra88 may be required by law to disclose information to the relevant authorities.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.

For more information on how we handle your data, please refer to Privacy Policy the complete mantra88.

9. Account Suspension and Closure

Mantra88 reserves the right to suspend, restrict, or terminate any member's account without prior notice if there is evidence or reasonable suspicion that the member has violated any of the stated terms.

• Accounts suspended due to an active investigation will remain inaccessible until the investigation is concluded. Mantra88 will endeavour to resolve all investigations within a reasonable timeframe.
• If an account closure is confirmed due to a violation, any unredeemed bonus balance will be forfeited. Real money balances will be processed in accordance with the outcome of the investigation.
• Members who wish to close their own account may do so by contacting the mantra88 support team. Requests will be processed within 3 business days.
• Members whose accounts have been terminated due to a violation are not permitted to open a new account.

10. Limitation of Liability

Mantra88 and its affiliates shall not be liable for any losses, damages, or claims arising from the use of this platform, including but not limited to:

• Financial losses from betting or gaming, which are risks voluntarily accepted by the member.
• Service disruptions caused by factors beyond mantra88's control, such as internet outages, natural disasters, or actions by authorities.
• Losses resulting from unauthorised access to your account caused by your own negligence or error.
• Any third-party content that may be accessible through the mantra88 platform.

11. Responsible Gaming

Mantra88 deeply cares about the wellbeing of our members. Betting should be an enjoyable form of entertainment, not a source of stress or hardship. We provide a range of tools to help you play responsibly:

1. Deposit Limit — Set daily, weekly, or monthly limits to control your betting spend.
2. Loss Limit — Define the maximum amount you are willing to lose in a single session or over a set period.
3. Session Time Limit — Restrict your playtime by setting reminders or automatic limits.
4. Temporary Self-Exclusion — Take a break from the platform for 24 hours, 7 days, or 30 days based on your needs.
5. Permanent Self-Exclusion — For members who wish to stop completely, we offer a permanent self-exclusion option that cannot be reversed.
6. Professional Support — mantra88 provides links to problem gambling support organizations for those who need outside assistance.

For more information on responsible gaming tools and resources, visit the Responsible Gaming us.

12. Amendments to Terms and Governing Law

Mantra88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Changes will be communicated to members via in-platform notification or email at least 7 days before taking effect, except in cases of urgent changes required for legal or security reasons.

• The latest version of the Terms and Conditions will always be available on this page with a clearly indicated update date.
• Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated terms.
• These Terms and Conditions are governed by applicable law and any disputes shall be resolved through mutually agreed arbitration.
• If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

If you have any questions about these Terms and Conditions, please contact the mantra88 support team via Live Chat on the platform or by email at [email protected]. We are here to help you understand your rights and responsibilities as a mantra88 member.